At Boxbrea, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or otherwise interact with our store.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.

1. Information We Collect

When you use our website or place an order, we may collect information that you voluntarily provide to us, including:

• Your name

• Billing and shipping address

• Email address

• Telephone number

• Order and transaction information

• Products purchased

• Information you provide when contacting customer service

• Information submitted through forms or other features of our website

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, referring pages, pages visited, and information about how you interact with our website.

2. How We Use Your Information

We may use collected information to:

• Process and fulfill your orders.

• Process payments and transactions.

• Arrange shipping and delivery.

• Communicate with you regarding your orders.

• Respond to customer service requests.

• Provide information about products, services, or promotions where permitted.

• Improve our website, products, services, and customer experience.

• Detect, investigate, and prevent fraud, abuse, or unauthorized activity.

• Maintain the security and functionality of our website.

• Comply with applicable legal and regulatory obligations.

3. Payment Information

Payments made through our online store may be processed by third-party payment providers. Boxbrea does not need to directly store your complete payment card information in order to process your purchase.

Payment providers may collect and process information according to their own privacy policies and terms.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, provide relevant functionality, and improve the shopping experience.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some features or functionality of the website.

5. Sharing Information

We may share personal information with trusted service providers when reasonably necessary to operate our business and provide our services.

These may include providers involved in:

• Payment processing

• Order fulfillment

• Shipping and delivery

• Website hosting and technology

• Customer service

• Fraud prevention and security

• Analytics and marketing services

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, investigate fraud or abuse, or protect the safety of our customers and others.

We do not sell your personal information as a general business practice.

6. Marketing Communications

Where permitted by law, we may use your contact information to send promotional or marketing communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still contact you regarding transactions, orders, account-related matters, or other necessary service communications.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

9. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services without appropriate authorization.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

10. Third-Party Websites

Our website may contain links to third-party websites, applications, or services. Boxbrea is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party services you access.

11. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include requesting access to, correction of, deletion of, or information about the processing of your personal information.

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, or applicable requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Boxbrea
86 Helmsman Way
Hilton Head Island, South Carolina 29928
United States

Email: contact@boxbrea.com
Phone: (843) 785-2400